AAssistant Manager Marketing and Passenger Sales
Responsibilities:
Sales & Marketing:
• Responsible for passenger sales including agency and corporate sales.
• Be accountable for port revenue target for DPS, as well as corporate/SBS sales targets.
• Develop and implement sales strategy through travel agents, direct relationship with customers, loyalty database and corporate partners.
• Ensure pricing is optimized through rigorous review and communication with head office teams.
• Ensure market share in key ODs are optimized through data analysis, implementation of SMAP strategies and gathering market information according to anti-trust guidelines.
• Produce weekly sales reports and updates for Manager East Indonesia.
• Review corporate agreements and constantly seek for opportunities to develop corporate sales.
• Represent CX at industry functions, agents travel fairs, product knowledge updates, fare briefings to agents etc.
• Seek opportunity to reduce sales distribution cost whenever possible.
Reservations & Ticketing:
• Lead R&T team to achieve direct sales target and always look for initiatives to improve the service level and sales performance.
• Monitor controllable expenses and unproductive GDS cost.
• Ensure that team always deliver SSFTH to customers and agents.
• Lead the team in handling flight disruptions or other irregularities.
• Prepare monthly roster and job assignment for R&T team.
• Produce weekly/monthly report on Direct Sales performance.
Office Management:
• Assist Manager East Indonesia in managing the DPS town office, including people, office environment, checking refund for passenger ticket, back up for withdrawal money from the bank in DPS and E&A related issues.
Requirements:
• Candidate must possess at least a Bachelor's Degree, any field.
• At least 5 year(s) of working experience in the related field is required for this position.
• Preferably Managers specializing in Marketing/Business Development or equivalent.
• Full-Time positions available.
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